1 Jul 2025, Tue

Refund and Returns Policy

famba store

This is our official Refund Policy

At FamBa Technology, we build trust through quality software and expert support. Whether you’re purchasing digital solutions or engaging in development services, your satisfaction is our priority.

💻 For Software & Digital Products

  • Refunds are offered within 7 days of purchase.
  • To be eligible, the product must have a demonstrated technical issue we were unable to resolve.
  • Refunds are not provided for:
    • Change of mind
    • Unsupported system environments
    • Failure to follow documentation or setup instructions

📦 For Physical Accessories (if applicable)

  • Returns accepted within 14 days of delivery.
  • Items must be unused, in original packaging, and in resellable condition.
  • Return shipping is covered by the buyer unless the item was faulty or incorrect.

🛠️ For Consultation & Development Services

  • Cancellations for booked sessions are refundable up to 48 hours in advance.
  • After development has begun, refunds are assessed based on project scope and work completed.

📬 Request

  1. Contact us at amtalkingai@gmail.com with your order number and issue details.
  2. We’ll get back to you within 2 business days.
  3. If eligible, your refund will be processed within 5–7 business days.